Alea Health : AI-assisted virtual mental healthcare

Role

Product Designer

Company

Alea Health

Project Scope

  • Build from 0-1

  • UI/UX Design

  • Prototyping

  • Framer Development

Overview

Alea is a digital mental health platform designed to support clinical therapy by making care more accessible, continuous, and personalized. The product combines therapist matching, online sessions, and AI-assisted support to help users stay engaged throughout their therapeutic journey.

Rather than replacing therapists, Alea positions AI as a supportive sidekick that helps maintain context, continuity, and progress between sessions.

As a product designer, my role was to transform the Alea's vision into a cohesive product that ready to launch and serve user's need

Background

Alea was developed as an early-stage product with a clear vision for improving how people experience mental health care. While the product intent was defined, there was no existing user experience to express that vision across public touchpoints or within the product itself.

The project focused on shaping this early idea into a cohesive experience, spanning both a public-facing landing page and a responsive web application that could support future development and validation.

Challenge

"How to build trust and clarity from the first interaction while explaining a mental health product in a calm, non-judgmental way?"

Audience & Positioning

Alea is designed for people seeking mental health support who may feel uncertain or hesitant at the beginning of their journey. The product is positioned as a companion to clinical therapy, focusing on continuity of care rather than self-diagnosis or fully automated treatment. AI plays a supportive role, helping users stay engaged between sessions while professional care remains central.

Design Strategy

The design strategy focused on building trust step by step, starting from how Alea feels, moving into how the product explains itself, and finally how the experience works end to end. Because mental health is a sensitive topic, the product needed to feel safe and humanized before asking users to understand it.

To keep the execution focused, I structured the work into three stages:

  • Establish a calm and trustworthy brand foundation

  • Clearly explain what Alea does and how it supports therapy on the landing page

  • Translate the product vision into a clear end-to-end experience

Design Executions

The design execution translates the strategy into design outcomes, focusing on how Alea feels, how it explains itself, and how the product works as a complete experience.

  1. Brand Foundation

The brand foundation focused on creating a calm and approachable tone. Because mental health is a sensitive topic, I focused on making Alea feel supported and human rather than clinical or intimidated.

The brand look and feel is designed to help users easy to understand from the first interaction. This foundation became the reference point for decisions across both the landing page and the product experience.

  1. Revamp the Landing Page Experience

The landing page was designed to help people understand what Alea does before asking them to engage further, not just as a marketing surface.

Therefore, I focused on structuring the content in a simple way to explain Alea's capability clearly and set expectations about how Alea supports therapy, focusing on clarity and reassurance so users could decide whether the product felt right for them.

Before vs After

  1. Built MVP Product Experience

Designing Alea’s app meant creating an experience for two different audiences: clients seeking therapy and therapists providing care. In this stage, my focus was on shaping the end-to-end product, clarifying use cases and core features for both sides.

To do this, I :

  • Reviewed the initial product flow to understand what mattered most

  • Defined two clear user journeys for clients and therapists

  • Built a high-fidelity prototype to show how the experience would work in practice and support the next development phase

Client

  • Find therapists tailored to individual preferences.

  • Receive daily support from an AI chat companion.

  • Connect with therapists through chat and video consultations.

  • Access personalized therapy guidance compiled by AI, based on in-app activities.

Therapist

  • Flexible therapy scheduling

  • Conduct consultations via chat or video calls.

Core Features for Client's Side

Core Features for Therapist Side

Outcome

Landing Page Launch

Refined, user-friendly design

Clearly presents Alea’s mission & services

Positive feedback from pitching & showcases

Responsive Web App Live

Seamless experience for therapists & clients

Developed by Alea’s team in phases

Client Satisfaction

Praised design quality & vision alignment

Highly positive feedback on collaboration

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